Resume

Brad Long

Technical Project Manager & Business Systems Analyst

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Experience

Technical Project Manager / Scrum Master
July 2024 – Present
- Lead three Agile development teams across multiple healthcare software projects.
- Build detailed project plans: meeting cadence, gantt charts, resource allocation, budget management, dependency tracking, and communication plans.
- Negotiate competing priorities with business leadership through detailed analysis, scope projections, and resource/budgetary constraints.
- Drive cross-functional collaboration on technical and process implementations across multiple business segments.
- Plan strategic risk mitigation to solve internal and external issues before they occur.
Business Systems Analyst
Oct 2017 – July 2024
- Designed and implemented an automated print vendor solution, saving an estimated 14,000+ labor hours annually (~$300K).
- Coordinated a cross-functional team of 30 through a complex application and data migration, protecting data integrity across legacy-to-enterprise crosswalks.
- Managed vendor relationships, including drafting Statements of Work and handling enhancement requests.
- Designed SFTP interfaces with threshold limits and scheduling for secure payer-provider data transfer.
- Performed deep-dive operational analysis of EHR systems to translate clinical needs into technical requirements.
Quality Testing Specialist
May 2015 – Oct 2017
- Safeguarded revenue by identifying critical bugs in Payment Operations before public release.
- Led testing for video integration in educational eBooks, clearing the defects that would have met students and professors on release day.
- Implemented Scrum and Agile methodologies using JIRA and Zephyr to track defects and project status.
- Wrote the test plans and scripts covering database, device, and cloud platforms.
System Administrator
Aug 2010 – May 2015
- Developed process documentation and knowledge base articles, reducing new-hire training time.
- Managed Active Directory accounts, enterprise software, and file server/database configurations.
- Distributed hardware and created user guides that improved efficiency for the course production team.