My Work
Projects
A selection of initiatives that show how strategic planning, automation, and cross-functional leadership turn into measurable business impact.
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Automated Print Vendor Workflow
Identified major inefficiencies in a 30-person team's manual mailing process and designed an automated print vendor solution, eliminating hours of repetitive manual work per person per week.
~14,000+ hours saved/year (~$300K in labor)
Business Systems Analyst, 2017–2024
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Enterprise EHR Data Migration
Coordinated a cross-functional team of 30 through a complex application and data migration, mapping data crosswalks between legacy EHR software and new enterprise systems to protect data integrity.
Zero-loss data crosswalk across 30-person delivery team
Business Systems Analyst, 2017–2024
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Secure Payer–Provider Data Interface
Designed SFTP interfaces with specific threshold limitations and scheduling to secure data transfers between payer and provider systems.
Business Systems Analyst, 2017–2024
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Healthcare Claims Automation Program
Leading three Agile development teams through claims automation and data processing initiatives, organizational rebranding, and software systems migration.
Technical Project Manager / Scrum Master, 2024–Present
View Case StudyAdtalem Global Education
Payment Operations Risk Mitigation
Safeguarded revenue streams by identifying critical bugs in Payment Operations, correcting subscription status and billing-timeline errors before public release.
Quality Testing Specialist, 2015–2017
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