Projects

Automated Print Vendor Workflow

Identified major inefficiencies in a 30-person team's manual mailing process and designed an automated print vendor solution, eliminating hours of repetitive manual work per person per week.

~14,000+ hours saved/year (~$300K in labor)

Business Systems Analyst, 2017–2024

Enterprise EHR Data Migration

Coordinated 30 people across clinical, technical, and vendor teams through an application and data migration, mapping crosswalks between legacy EHR software and new enterprise systems to protect data integrity.

Zero-loss data crosswalk across 30-person delivery team

Business Systems Analyst, 2017–2024

Secure Payer–Provider Data Interface

Designed SFTP interfaces with specific threshold limitations and scheduling to secure data transfers between payer and provider systems.

Business Systems Analyst, 2017–2024

Healthcare Claims Automation Program

Leading three Agile development teams through claims automation and data processing initiatives, organizational rebranding, and software systems migration.

Technical Project Manager / Scrum Master, 2024–Present

Payment Operations Risk Mitigation

Safeguarded revenue streams by identifying critical bugs in Payment Operations, correcting subscription status and billing-timeline errors before public release.

Quality Testing Specialist, 2015–2017